Chat La Palma 24
Pedelecs are bicycles with battery-operated pedal support (hereinafter called e-bike). The electric motor supports the pedal force up to max. 25 km/h. The motor does not give any power without a pedal movement. A pedelec is legally equivalent to a bicycle. There is no obligation for a registration number, a liability insurance and driving license.
The renter acknowledges by the takeover of the rented e-bike that it is together with its accessories in a clean, an operationally safe and roadworthy condition. The renter uses the e-bike in a manner which is customary in accordance with traffic regulations and particular the road traffic regulations. Only the renter of the e-bike has the permission to drive it. The renter agrees to lock the e-bike with the accompanying bicycle lock. Wearing a bicycle helmet is mandatory.
The minimum age is 18 years. If the renter is under an age of 18 years, the legal representative and/or educate-entitled is responsible and becomes a renter. If a technical defect of the e-bike exists at the beginning of the use which could obviously impair the traffic safety, the renter must inform the rental company immediately and has to terminate the use of the e-bike immediately.
If a repair is necessary, the rental company shall bear the costs if the damage is caused neither by the renter’s own damage to the e-bike nor by the breach of the contractual obligations. The renter is responsible for the latter circumstances.
The renter drives at his or her own risk. The renting company assumes no liability for damage to property or personal injury to the renter himself or in general to third persons or through improper use of the rented item. The renter undertakes to use the e-bike properly and carefully. The e-bike must always be locked to fixed objects, even during short periods while leaving the e-bike. The renter is fully responsible for all damages resulting from neglect or improper use of the e-bike. The renter is liable for the repair costs in case of accidental damages or improper handling of the e-bike. The renter is liable for the replacement value in case of total damage, loss or theft of the e-bike. In the event that the e-bike has been involved in an accident or lost by theft the renter is obliged to notify the rental company immediately. In the case of an accident, the renter must provide a detailed, written report and a sketch of the accident to the rental company. The accident report shall include the name and address of the persons which are involved, the witnesses and in case of any involved vehicles the official registration numbers.
The renter has to return the e-bike in the same condition as he or she has taken it. The renter has to return the e-bike to the rental company at the in the rental contract agreed place and time. The e-bike as well as all accessories provided by the rental company, such as helmet, rechargeable batteries, keys etc. must be returned to the rental company upon return in the same condition as he or she has taken it. The cost for loss or damage to the accessories will be charged to the renter. An extension of the rental period requires the consent of the rental company before the end of the rental period. If the e-bike is not returned in time, the renter has to pay to the rental company the rental fee for each commenced day and, if necessary, to compensate for any further damage. The e-bike is to be checked upon return for obvious defects and the result must be added in the contract. The renter is obliged to report any defects that have occurred during the rental period.VI. Cancellation Policy In case of non-compliance of reservations applies the following cancellation fees: 48 hours before arrival free of charge, 24 hours before arrival with 50% of the rental price, less than 24 hours or no show with 100% of the rental price. The cancellation fee applies as well as due in bad weather. VII. Applicable Law and Jurisdiction Further supplementary agreements shall not exist. Amendments and supplements to the contract must be in written form. This also applies to this written form clause. Should any provision in this contract be or become wholly or partly ineffective, this will not affect the validity of the remaining provisions. Place and fulfillment of the contract is Los Llanos de Aridane. Court of Justice is Los Llanos de Aridane.
Monday to Friday
9 am to 1 pm
Local time La Palma
(0034) 922 46 18 19
(0034) 637 55 97 62
44 56 03750814
24 hours emergency call
(0034) 637 55 97 62
C. Fernández Taño, 5
38760 - Los Llanos de Aridane
La Palma - Canary Islands
You can reach us outside these times from Monday to Friday from 9 am until 1 pm and
you can contact us under the telephone number (0034) 922 46 18 19.
Appointments outside of the office opening hours are possible by prior request.
In emergencies, you can reach us around the clock on the emergency number (0034) 637 55 97 62.
Monday to Friday
9 am to 1 pm