Chat La Palma 24
The driver as well as the additional driver must present a valid driving license and a valid identity card or passport while handing over of the vehicle.
Driver's license printed with non Roman alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an international driving license. For driving licenses from countries not part of the international driver's license treaty, an official translation of the license must be presented with the original license.
The minimum age for persons renting a motorcycle is 25 years; the client (renter) must be in possession of the driving license category A and must have provably two years of driving experience. Exception is the model Honda MSX 125; here the renter has a minimum age of 21 years, the client (renter) must be in possession of the driving license category A 2 and must have provably two years for driving experience.
The minimum age for renting a scooter is 18 years; the client (renter) must be in possession of the driving license category AM or B for at least one year.
Accepted Credit Cards
Master-, Maestro or Visacard
Prepaid and debit cards, e.g. VISA Electron, will not be accepted. The card must be in the name of a driver, must be presented at the time of the vehicle collection and must be valid at this time. The amount charged to the card includes the rental fee as well as all additional extras and charges.
Depending of the vehicle model, a deposit with the amount between 600,- Euro and 1.000,-Euro will be blocked on the card.
When booking a "direct booking tariff", the payment will be charged with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. A refund shall not be issued for non-collection, vehicle being collected late or returned early.
A cancellation is possible before the beginning of the rental period. This must be done in written form by the renter. The date of receipt is decisive. In the case of a cancellation the following fees will be charged on the already paid pre-payment (amount of the rent including the booked extras and fees):
Minimum cancellation fee: 25, - Euro
Cancellations up to
30 days before the start of the rental.................................... 20%
from 29 days to 15 days before the start of the rental.......... 30%
from 14 days to 8 days before the start of the rental............ 50%
from 7 days to 1 day before the start of the rental................ 80%
In case of no-show or non-collection.................................... 100%
of the total rental price.
When booking a "payment on site tariff" the following payment terms apply:
If the booking is made more than 30 days prior to arrival the amount from 50% of the total amount must be paid within 3 working days after reservation confirmation by La Palma24 on our business account. Otherwise the reservation will be cancelled by La Palma24. The other 50% must be paid 14 days before arrival on our business account.
If booking is made less than 30 days prior to arrival, the total amount of the booking must be paid within 3 working days after reservation confirmation by La Palma24 on our business account. Otherwise the reservation will be cancelled by La Palma24.
Included in the rental is an all-inclusive liability insurance cover for personal, property and pecuniary damage. The insurance sum is 50 million Euros for third-party damage and for personal damage.
A fully comprehensive insurance can not be concluded for the reason that the local insurers do not offer this for rental motorcycles or scooter.
Navigation systems can definitely be added. The TomTom navigation systems are always up-to-date and equipped with the latest maps.
Maximum one additional driver can be booked. A fee will be charged for the additional driver. Only persons mentioned in the rental agreement with a valid driving license are permitted to drive the vehicle.
Helmets, jackets and gloves will be provided upon prior request and a fee will be charged.
Kidney belts and tank bags are provided free of charge upon prior request.
Tank regulation Full at collection / empty upon return: The rental company will charge for the first tank of fuel and commitment fee 30,- Euro.
The vehicle handover is exclusively at our location in Todoque.
Monday to Friday
9 am to 6 pm
10 am to 1 pm
Local time La Palma
(0034) 922 46 18 19
24 hours emergency call
(0034) 608 42 10 02
Ctra. Gral. Puerto Naos 449
38760 - Todoque
La Palma - Canary Islands
Monday to Friday
9 am to 6 pm
10 am to 1 pm