Chat La Palma 24
To ensure that you do not run out of power while doing a tour, we also rent replacement batteries for your e-bike with a range between 45 km and 190 km.
Bicycle helmets, bicycle locks, charger and detachable bicycle lamps as well as luggage rack and air pump are provided free of charge.
Where can I pick-up and return the E-Bike?
The vehicle handover is exclusively at our location in Todoque. Our office is located in the center of the main touristic area on the sunny west side of La Palma in the village Todoque. We’ll bring the E-Bike free of charge to the accommodation in the Aridane Valley for rental periods of more than one week!
What is included in the rental price?
Included in the rental price are the E-Bike and the battery. Bicycle helmets, bicycle locks, charger and detachable bicycle lamps as well as luggage rack and air pump are provided free of charge. Replacement batteries will be provided upon prior request and a fee will be charged.
Does La Palma 24 offer its clients a personal on-the-road-service?
Yes. La Palma 24 will never left you alone or in any of the dreaded telephone loops. In the event of a breakdown or accident, we will be there for you 24 hours a day. That is what our new name stands for. A call on our emergency call number is enough.
What do I have to do in case of an accident?
First of all: Don't Panic! Call us immediately. We speak English and make us on the way to you as well as we inform the police if necessary. We prepare on spot together with the police in Spanish the accident report. Our emergency telephone: 0034-608 421 002.
When do I have to pay the E-Bike?
With our direct booking tariff you pay the rental E-Bike while booking with your credit card. If you choose the tariff 'payment upon arrival', you pay the rental E-Bike during the pick-up in cash or by credit card. Of course it is also possible to transfer the amount in advance to our Spanish business account.
At what age can I rent an E-Bike and how long is one day of rental?
The minimum age to book an E-Bike is 18 years. If the renter is under an age of 18 years, the legal representative and/or educate-entitled is responsible and becomes a renter. From the moment you received the E-Bike it is 24 hours.
Monday to Friday
9 am to 6 pm
Saturday
10 am to 1 pm
Sunday closed
Local time La Palma
Landline
(0034) 922 46 18 19
24 hours emergency call
(0034) 608 42 10 02
Ctra. Gral. Puerto Naos 449
38760 - Todoque
La Palma - Canary Islands
auto@la-palma24.net
Monday to Friday
9 am to 6 pm
Saturday
10 am to 1 pm
Sunday closed
Dear customers,
We are now available in our office in Todoque during our opening hours from Monday to Friday from 9 am to 13 pm. You can reach us during these hours by phone under (0034) 922 46 18 19. Outside these hours you can phone us under (0034) 626 84 22 22.
Of course requests and bookings are still possible via our website or by email.
We look forward to hear from you.
Your La Palma 24 team
